Activities, Rail & Hotel Packages and Extras are refundable depending on their terms and conditions, as well as delivery method. Please select method of delivery below.
Paper Activities must be returned to the issuing office within the timeframe allowed by their Terms and Conditions.
Please send via traceable method as passes lost in the mail are not refundable.
Mailing address :
Rail Europe Ticketing Office
1717 West Nan Jing Road,
Refunds for Print At Home Activities when possible must be requested at least 7 business days prior to the travel date.
Please submit your refund request by contacting us here.