Most rail passes have a method of delivery of paper, however there are a few exceptions. Please select the method of delivery for your rail pass, below.

• Rail Passes (Paper)

  Rail Passes must be returned to the issuing office within the time frame allowed by their Terms and Conditions.

  Please send via traceable method as passes lost in the mail are not refundable.

  Mailing address :
  Rail Europe Ticketing Office
  Suites 4604C,
  Wheelock Square,
  1717 West Nan Jing Road,
  200040 Shanghai
  China

• Rail Passes (E-ticket)

  Refunds for Print At Home Rail Passes must be requested 5 business days before the 1st day of rail pass validity.

  Please submit your refund request by contacting us here.