Switzerland can be discovered by trains, buses, boats and scenic mountain trains. Use the Swiss half fare card to get one month’s of half-price travel, while children under 16 travel free of charge when accompanied by an adult who is a holder of a Swiss Family Card.
Swiss Half Fare Card
- Offers 50% discount to use trains, buses, boats and public transportations in 75 cities.
- Children under 16 travel for free.
This card provides savings up to 50% for travel on most trains, boats, and buses in Switzerland.
WING SHAN Y
How does it work?
Rail Passes in 3 steps
1. Pick the right rail pass
Rail passes are available in 1, 2, 3 or 4 country combinations for extensive travel on the national rail networks. Going for an extended trip? Try the Eurail Global Pass offering rail travel in 28 different countries.
Once you've selected your pass, its price will depend on the class of service, First or Second, selected and the number of rail travel days.
2. Reserve your seats
Most trains in Switzerland do not require reservations. You can simply board with your rail pass and take any open seat.
3. Activate and travel
Your pass was pre-validated at the time of booking, it is now valid for use for the duration you selected. You're all set and ready to explore.
More than just trains
Main discounts and bonuses in Swiss Half Fare Card
- 50% discount when travelling on board trains.
- 50% discount when using urban public transport in 75 towns.
- Free travel for children under 16, accompanied by a parent, holder of a Swiss Family Card.
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Common Questions, Simple Answers
Q. Are the train tickets you send me the actual tickets, or do I need to exchange them at the station?
A. If you selected the paper delivery option, then yes – the travel documents you receive from us in the mail are your actual train tickets. Do not lose them, because we cannot replace them.
Only the original paper ticket will be accepted onboard the train. No other document such as a print out of the email invoice can be used in lieu of the original paper train ticket.
Q. Can I share my rail pass with others (family, friends, or charity)?
A. No. Rail passes are strictly personal and non-transferable. A rail pass is valid only upon presentation of a passport. Therefore the name(s) printed on the rail pass must match the traveller’s identification.
Q. Once on the train platform, how can I find my car? Is there a difference between where first and second class carriages are located or how they look on the outside?
A. Typically you will see a (1) or a (2) or the words “First” or “Second” or a combination of both on the outside of the train car indicating First or Second class. Once you board the train, you’ll notice that some trains have inside indicators for first or second class. Some high speed trains have headrest covers that state the class of service.
For certain high speed trains such as the Thalys, TGV, or Eurostar you’ll also find displays right on the platform indicating where each car of the train will be located for boarding. You can use this chart to find the mark on the platform corresponding to the car you would like to board. It is a good rule of thumb to arrive at the station early so that you can find the train and the right car matching the class of service on your pass or ticket.
And of course, you can always ask a railway official or conductor for assistance.
Q. What fees does Rail Europe charge?
A. Rail Europe charges different types of fees for the services we provide. These fees are waived under certain circumstances. Below is a list of the fees we charge.
Delivery Fee: this fee covers the cost of delivering your travel documents to you, allowing you to relax, knowing that you have everything you need prior to your departure.
Customer Care Centre Fee: this fee is charged only when bookings are made over the phone through one of our Customer Care Centres.
Rail Europe Processing Fee: this fee allows us to continue to provide travellers with a wide range of European rail products to choose from, in addition to offering quality customer support before, during, and after your trip.
Administrative Fee: this fee is charged only for refunds and exchanges. It is 7% of the original train ticket or rail pass price.
Q. I missed my train. What should I do?
A. If you’re traveling with a train ticket that doesn’t include a reservation, you can simply get on the next train that accepts tickets without reservations.
If you’re traveling with a train ticket that includes a reservation, you may have to purchase a new train ticket. Review the exchange and refund terms of your ticket to determine if your train ticket can be exchanged.
If you missed your train due to a connecting train being delayed, ask a Conductor or railway official to endorse your train ticket to say there had been a delay. This is usually sufficient proof for the train staff at the onward station to allow a free transfer to the next available train.
Upon your return home, please contact us via the Contact Us page to inquire about an applicable refund your ticket may qualify for. All refund information may be found on the after-sales voucher that was included with your train ticket.
Q. What is a Diabolo fee?
A. The Diabolo fee is a supplement for utilizing the trains in and out of the Brussels Airport Station in Belgium. This nominal fee can be paid at the station or on board the train.
Q. The promo code I have expired. What can I do?
A. We’re sorry, but once a promo code has expired, it’s unusable. You will need to proceed without the promo code to complete your booking.
Q. I have a question about my Rail Europe Gift Card. Who should I contact?
A. Just send us a message on our Contact Us page and we will respond to you via email within 24 to 48 hours.
Q. How can I check to see if food is served on a particular train?
A. When you search for a train schedule, the results page will give you the opportunity to click and view the onboard services for each class of service offered.
Q. What is the Rail Protection Plan™?
A. We offer an exclusive Rail Protection Plan™ that gives you the flexibility to change your train ticket, rail pass, reservation, and select activities with no questions asked. You’ll also be protected in the event of a railroad strike for train tickets, and in the case of loss or theft of paper tickets, rail passes, city passes or tours.
The Rail Protection Plan™ may be added to your booking on the delivery page after adding the products to your itinerary or any time prior to final payment being applied to your booking. (Select city passes and tours are excluded from coverage). The Rail Protection Plan™ fee is non-refundable and non-exchangeable. View the detailed terms and conditions of the Rail Protection Plan™ coverage.