With Rail Europe enjoy a train travel across Europe.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Regular trains tickets are open for booking 60 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Regionals trains (Intercity, TER Express Regional Trains…) have more comfortable, ergonomic and spacious seats in 1st class|
|Regionals trains (Intercity, TER Express Regional Trains…) have standard comfortable seats in 2nd class|
Common Questions, Simple Answers
Q. Why do some German station names have extra characters in the station name?
A. In a few circumstances, German station names are listed with extra characters extended after the official station name. They are of no concern for travellers, and can be disregarded.
Muenchen Hbf Gl.27-36 = Munich Main Train Station
Koeln Messedeutz11-12 = Cologne Messe Deatz Station
Berlin Hbf (Tief) = Berlin Main Train Station
Q. Will a National Rail Strike affect my train travel?
A. A national strike impacting rail services could affect train travel for locals and visitors alike. Typically, during a rail strike there will be a reduced number of trains operating which could lead to more passengers on board trains that are running, changes in schedules, or even alternate modes of transportation (such as buses) to transport passengers to their destinations.
In the event of a strike, Rail Europe will provide as much information as possible to assist those who may be impacted. If a strike has been announced, you can always submit inquiries to Rail Europe through the Contact Us page or, if you’re already in Europe during a strike, go directly to a railway station and ask the local railway official for assistance.
Q. I have a business idea or partnership opportunity for you. Whom should I get in touch with?
A. Marketing Opportunities! Do you think you have products or services that could enrich the experience of our customers? Are you interested in exploring joint marketing initiatives? Do you have compelling content for our website?
We’re always looking to hear from potential partners and put our creative energies together for the benefit of our travellers. If you have any thoughts, feel free to drop us an email at email@example.com .
Q. What happens if I don’t fill out my rail pass before boarding the train?
A. Those who travel with a rail pass in which the travel date is not filled in the travel calendar box risk payment of a full fare ticket and a fine.
Q. Can I give or resell my train ticket to someone else? Or can I travel with someone else’s ticket?
A. It depends if the train ticket has your name printed on it or not. In general, most tickets that include a reservation are name-specific and should only be used by the traveller whose name is printed.
Open tickets, on the other hand, are not name-specific. Different travellers can use them as long as the new traveller is eligible for the fare issued.
Q. How early should I arrive at the train station?
A. We advise travellers to arrive at least 30 minutes prior to departure. This allows you time to clear any security checks and locate the platform where your train will be departing. If you are departing from a larger train station (typically a city’s main station) and need to activate your rail pass prior to boarding, you will want to arrive even earlier to make sure you have enough time to get your rail pass activated and avoid doing a luggage-hauling sprint through the station.
Q. Does your website display all trains operating for the route searched?
A. We strive to provide the most comprehensive European rail booking engine online. We have specific partnerships with most European railroads. These partnerships determine the extent to which we are able to provide complete and accurate schedules through our booking engine.
For many countries, our schedules match the complete offerings of the European train companies. But occasionally, some train companies do not load schedules for all local trains. Also, schedules for certain private trains may not be available through our booking engine.
Q. I made a mistake when I ordered my rail pass. How can I correct it?
A. Once your rail pass has been printed, it is not possible to modify it. If you absolutely need to do it, you can pay a 15% penalty and a 7% processing fee to exchange it. If you catch the mistake and call us right away - prior to your rail pass being printed, we may be able to modify it for you. If you bought the Rail Protection Plan™ when you ordered your rail pass, you can exchange your original pass at full value and use it towards the new one, with no fee or penalty incurred. Read more about the Rail Protection Plan™ coverage and how to file a claim.
Q. Where do I find my booking number?
A. Your unique booking number is located in the confirmation we will email you. If you have created an account, you can also visit your dashboard to see your booking(s).
Please note: this is NOT the number you will use to retrieve your print at the station tickets locally in Europe; please review your invoice for the applicable e-ticket confirmation codes needed to retrieve your tickets.
Q. Can I request preferences for assigning my seat, such as a forward facing seat, a window, or an aisle?
A. You can make a request for seat locations on the train for some trains, the option will be presented to you when you select a specific train ticket fare. Seat selections cannot be guaranteed, but will be taken into consideration when the reservation is completed. If confirming a seat preference is essential, please contact us prior to booking using the Contact Us page.