With Rail Europe enjoy a train travel across Europe.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Regular trains tickets are open for booking 60 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Regionals trains (Intercity, TER Express Regional Trains…) have more comfortable, ergonomic and spacious seats in 1st class|
|Regionals trains (Intercity, TER Express Regional Trains…) have standard comfortable seats in 2nd class|
Common Questions, Simple Answers
Q. Are there lounges at the train station I can access with my Rail Europe tickets?
A. Some of the main train stations in larger European cities offer lounges. Access to lounges depends on the type of train ticket you have; generally a First class ticket is needed.
Trains that offer lounge access are:
SJ High Speed
Trenitalia International Night
Spanish Night Trains
To learn more about lounge access for any of the above trains, we encourage you to visit the product page for the train.
Q. If my travel party won’t fill the entire compartment, can we buy it out to travel by ourselves?
A. We’re only able to sell train tickets/reservations for beds that will be filled by travellers. If you purchase “extra” beds in a compartment to occupy the space, the conductor can fill empty beds if space is needed, even if the whole compartment has been purchased. No refund is given if a conductor fills an “extra” bed.
Q. What is the difference between a flexi pass and a consecutive/continuous pass?
A. A flexi pass is valid for a specific number of travel days to be used within the overall validity period of that rail pass. For example, 15 days of unlimited train travel to be used within a 2-month period. With this kind of rail pass, you can pick and choose any days (they don’t have to be consecutive) to travel within the rail pass’ validity period.
Continuous (or consecutive) rail passes such as the Eurail Global Pass, are valid for unlimited train travel during the whole duration of the pass’ validity period. In other words, with a 15-day Eurail Global Pass, you can travel for 15 consecutive days by train. Even if you don’t take the train each and every day, those days will be considered used.
Q. How can I check to see if food is served on a particular train?
A. When you search for a train schedule, the results page will give you the opportunity to click and view the onboard services for each class of service offered.
Q. Do you ship to PO and APO boxes?
A.}] At this time, we are unable to ship to P.O. or A.P.O. boxes.
Q. Can I get a refund for unused days on my rail pass?
A. No. Partially used rail passes cannot be refunded. Only unused rail passes that have not been activated are eligible for a refund within the allowed time frame.
Q. How can I contact Rail Europe prior to my departure to Europe?
A. Please send us a message from our Contact Us page and we will respond to you via email within 24 to 48 hours.
Q. How do I have my train ticket endorsed to indicate it was not used?
A. If you will not be taking the train and have a train ticket that includes a reservation, contact us by phone or go to the ticket window before the train departure and have your reserved seat released, as a courtesy to other travellers. Request that the cancelled train ticket also be stamped “Not Used".
If a train is canceled by the railroads due to a strike, weather, or other issues, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Q. Where do I my send train tickets and/or rail passes for refund?
A. We recommend that any documents being returned for refund be sent via traceable mail for proof of delivery.
Please visit our Cancellation and Refunds page for information regarding refunds. If you need further assistance we invite you to send us a message using our Contact Us page.
Q. Do the train stations offer services to help carry my luggage?
A. Many train stations in Europe have self-service luggage carts that you can use to transport your luggage through the train station. These carts are usually coin-operated and when you return your cart, you’ll get your coin back.
It’s always best to pack light and anticipate that you will need to carry your own luggage. Only a few stations in Europe offer porter services. Also keep in mind that while some stations offer elevators and/or escalators, you may need to carry your luggage up or down stairs to reach the correct train platform.